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training courses

SAP ISU Training

Energy Data Management
  • EDM: Functional Overview
  • EDM: Relevant Data Objects
  • Profile Header
  • Profile Allocation
  • Import Profile Values
  • Manage Profile Values
  • Formula Profiles
  • Synthetic Profiles
  • Load Profiles
Billing and Invoicing
  • Billing in SAP Utilities Data Model
  • Billing Master Data
  • Discount/ Surcharges,
  • Billing
  • Manual Billing
  • Invoicing
  • Clearing Control
  • Budget Billing
  • Bill Pintout/li>
  • Special Billing Features like Franchise fee
  • Collective Bill
  • Executing the Meter to Bill process
FICA
  • ISU Data Model/overview
  • Basics of FICA (master data, events, parallel processing)
  • Documents
  • Transactions and Account Determination
  • Credit worthiness
  • Payments
  • Payment Run
  • Returns Processing
  • Clearing Control
  • Dunning and Collections
  • Deferral/Installmet Plan
  • Promise to Pay
  • Account Maintenance, Reversals, Transfer posting
  • Write-off
  • Security Deposits
  • Interest Calculation
  • Reconciliation keys
  • Correspondence
  • Integration of FICA with SD
  • Budget Billling
  • Executing the Bill to Cash process
Work Management
  • Work Management Overview
  • Technical Objects in Transmission and Distribution
  • Installation and Service
  • Service Products
  • Workflow Service Connection
  • Processes in Utilities Industry
  • Interfaces to External systems
Real Time Pricing
  • Introduction to RTP Interface
  • Review of ISU/CCS Billing
  • Elements of an RTP Interface
  • Customizing settings for the RTP Interface
  • Executing the RTP
Interface Customer Service
  • Overview of CS
  • Customer Interaction Center (CIC) Configuration
  • Navigation and Application Area
  • Front Office Processes
  • Disconnection and Reconnection
  • Move-in, Move-out, Move-In/out
  • ISU Sales Processing
  • Deregulated Markets
Inter Company Data Exchange
  • Overview
  • Pre-configuration
  • Grid usage ( Bill ready Scenario)
  • Grid usage - integrated scenario (full supply)
  • Change of supplier
  • Change of supplier – point of delivery identification
  • Customer group-specific quantity surpluses/shortages
  • Unbundling

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