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SAP CS Online Training

Course Details

CS Integration with Other Modules

• CS – SD Integration
• CS – QM Integration
• CS – FI Integration
• CS – CO Integration
• CS – PP Integration
• CS – MM Integration
• CS – HR Integration
• Organisational elements in Customer service Module
• Master data in Customer service
• Installed Base Management
• Functional Location
• Equipment
• Serial Number Management
• Work Centre
• Cost Centre
• Activity
• Activity Pricing
• Warranty & Types
• Status Profiles
• DIP Profile

In-House Repair Process

• Service Notification
• Repair Order
• Service Order
• Resource Related Billing

Third Party Repair Process

• Service Notification
• Service Order
• Resource Related Billing

Repair-At-Site Process

• Service Notification
• Service Order
• Resource Related Billing

Annual Maintenance Contract Process

• Contracts
• Task Lists
• Maintenance Plan